TALX hearing consultants know the unemployment system for the various states, and understand what is expected at unemployment hearings. TALX also maintains a proprietary database containing nearly 300 third-party hearing consultants throughout the country - a system that has been in place for nearly 15 years. Many of our consultants have served as administrative law judges and hearing officers, or are attorneys who specialize in employment practices. This system allows TALX to meet your needs even when multiple hearings overlap on the same day, no matter where the hearings occur.

Hearings services include:

• Pre-hearing consultation with the employer regarding strategy
• Assistance in choosing company witnesses
• Preparation of the employer witness prior to hearing
• Representation at the hearing
• Ensuring that all necessary testimony is presented at the hearing
• Ensuring that all necessary documentation is presented at the hearing
• Cross-examination of the claimant
• Delivery of closing argument
• Post-hearing consultation
• Quality evaluation of hearing services

Having representation at an unemployment hearing will allow the employer witnesses to focus on their own testimony and not worry about administrative procedures or cross examinations. Representation ensures that the necessary elements of the case are presented, thereby maximizing the possibility of receiving a favorable hearing decision. In most cases, the hearing is the last opportunity to introduce evidence in the unemployment claims process, so preparing for a hearing and making sure the hearing record is complete is crucial to preventing unjustified adverse decisions and reducing unemployment costs.

You can rest assured that our representatives and attorneys will fully prepare you for unemployment hearings, whether conducted in-person or via telephone. TALX will be there to protect you against unfavorable decisions and help control your claims liability and overall unemployment costs.

Following the hearing decision, either side may request a second stage appeal to a body known in most states as the Board of Review.

Whenever one of your claims goes to this stage, whether you decide to appeal or the claimant appeals, TALX has expert counsel on staff to oversee the process. TALX provides a complete Board of Review service:

• Order and review the hearing transcript
• Interview the parties who attended the hearing, if necessary
• Write the argument for the appeal

TALX uses the record of the hearing to represent your interests as strongly as possible in the argument. TALX hearing consultants know the state-by-state variations in review procedures and will use every possible means to bring the appeal to a favorable conclusion.