The W-2 correction service (W-2c) collects correction requests and presents them to you in an organized manner. You retain control over the process and TALX handles the request and fulfillment functions.

Employees can explain the reason for their request either in writing via the Web or by dictating the information to a TALX Client Service Representative. The detailed correction request is placed on a secure Web site accessible only by the employer.

To approve a W-2c request, the employer enters the correct information via the Web along with an optional letter of explanation. TALX generates a W-2c and mails it to the employee along with the original W-2 and the letter of explanation. TALX also allows for a letter of explanation to be sent to an employee whose W-2c request was not approved.

In the event that you discover an error that requires a large number of W-2cs to be furnished, you can send a W-2c data file and the service will add the information to the database and send the W-2cs to the employees. If you discover an error for a single employee, you can use webManager to create a W-2c.