Jenelle Hancock, Personnel Supervisor for the City of Phoenix, discusses the city’s decision to outsource its electronic I 9 process. Hancock addresses the implementation steps and project results. She covers such issues as integration with federal “E-Verify” system, how electronic I 9s improved monitoring and compliance, how the electronic process helps enforce correct procedures, and availability of resources for addressing tentative no-match responses from E-Verify.

In addition, a compliance expert from TALX discusses recent developments in the regulatory environment for I 9s, including a review of recent changes on the state level.